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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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chandler deleon

July 18, 2025

5  out of  5
rating by chandler deleon
"Review for Kristen Bihr, Insurance Agent I recently had the pleasure of working with Kristen Bihr as my insurance agent, and I couldn't be more impressed with the service she provided. Kristen was tentative, communicative, and helpful throughout the entire process of running insurance quotes for my home and auto coverage. Tentative Approach From the beginning, Kristen demonstrated a tentative approach to understanding my insurance needs. She took the time to listen carefully to my concerns and preferences, ensuring that she fully understood what I was looking for. This attention to detail made me feel valued as a client and confident that she had my best interests at heart. Effective Communication Kristen's communication skills were exceptional. She kept me informed at every step, providing updates on the progress of my quotes and explaining each option in a clear and concise manner. Whenever I had questions, Kristen was quick to respond, providing thorough explanations and ensuring I was comfortable with the information presented. Helpful Guidance One of the most impressive aspects of working with Kristen was her willingness to go above and beyond to help. She provided valuable insights into different insurance plans, helping me to weigh the pros and cons of each option. Kristen's expertise and guidance were instrumental in helping me make informed decisions about my insurance coverage. Overall, I highly recommend Kristen Bihr to anyone in need of an insurance agent. Her tentative, communicative, and helpful nature made the experience seamless and stress-free. I am confident that others will benefit from her expertise and dedication as much as I did. Thank you, Kristen, for your outstanding service!"
We responded:
"Thank you, Chandler, for sharing your experience with Kristen Bihr! I'm delighted to hear that her attentive and communicative approach made your insurance process smooth and stress-free. Kristen's dedication to providing exceptional service is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Frenchie Rosado

July 18, 2025

5  out of  5
rating by Frenchie Rosado
"Brianna Gough is an absolute gem! She went above and beyond to assist me with all my insurance inquiries and provide me with a comprehensive quote. Her expertise and friendly demeanor made her a pleasure to work with. I highly recommend her and consider her a valuable asset to your company. !!"
We responded:
"Thank you for your wonderful review, Frenchie! I'm so happy to hear that Brianna provided exceptional service and made your experience enjoyable. Her dedication and expertise are truly appreciated by our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Emma B

July 17, 2025

5  out of  5
rating by Emma B
"Thank you Cindie for explaining everything so clearly!"
We responded:
"Thank you for your review, Emma! I'm happy to hear that Cindie was able to provide clear explanations for you. We appreciate your feedback and are here if you need anything else!"
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Andre Villa

July 16, 2025

5  out of  5
rating by Andre Villa
"Maria was absolutely an angel! She answered every question with confidence! She made me feel so much better about switching insurances. If you’re ever needing a trust worthy rep to take care of what you need she is your go to!! Thank you for your help :)"
We responded:
"Thank you for your review, Andre! I'm happy to hear that Maria provided such excellent service and made your transition smooth. We’re always here to ensure you feel confident and supported with your insurance needs. Let us know if there's anything else we can assist you with!"
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Vinc

July 9, 2025

5  out of  5
rating by Vinc
"Just wanted to shout out Kristen Bihr from State Farm! She seriously made my whole insurance experience so easy. Not only did she help me save money, but she actually took the time to break everything down for me and make sure I understood my coverage. Super friendly, super helpful, and you can tell she genuinely cares. It’s rare to find someone who’s both professional and easy to talk to, but Kristen nailed it. If you’re thinking about switching or just want better service, definitely hit her up. She’s got you covered."
We responded:
"Thank you, Vinc! I'm delighted to hear about your positive experience with Kristen. It's wonderful to know she made your insurance process smooth and informative. Our team is committed to providing friendly and caring service, and Kristen truly embodies that. If you ever need anything else, feel free to reach out!"
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Jonathan Sanchez

June 28, 2025

5  out of  5
rating by Jonathan Sanchez
"Tiffany is helpful and very professional, going to recommend my friends and family to her!"
We responded:
"Thank you, Jonathan! I'm happy to hear that Tiffany provided you with such helpful and professional service. We appreciate your recommendation to friends and family. If there's anything else we can do for you, just let us know!"
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Patrick Glover

June 20, 2025

5  out of  5
rating by Patrick Glover
"I can’t say enough great things about Brianna Gough at State Farm! She has been absolutely amazing in taking care of me and my family when it comes to all of our insurance needs for both our home and our vehicles. Her professionalism, attention to detail, and genuine willingness to help truly stand out. She made the entire process smooth and easy, and it’s clear she truly cares about her clients. I’m beyond grateful for her support and would highly recommend her to anyone looking for a trustworthy and dependable insurance agent. Thank you, Brianna!"
We responded:
"Thank you, Patrick! I'm so happy to hear about your positive experience with Brianna. Her dedication and attention to detail are truly appreciated, and I'm glad she could make the process smooth for you and your family. We’re always here to help with any of your insurance needs!"
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Kelli Vanderbeke

June 20, 2025

5  out of  5
rating by Kelli Vanderbeke
"I had Shianne VanderBeke give me a quote for home and autobundle and she was very professional and helpful she's AMAZING"
We responded:
"Thank you for your review, Kelli! I'm happy to hear that Shianne provided you with professional and helpful service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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E Tuilagi

June 10, 2025

5  out of  5
rating by E Tuilagi
"Jay B was very helpful and easy. would recommend"
We responded:
"Thank you! I'm happy to hear that Jay was helpful and made things easy for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Johnny Vongthong

May 23, 2025

5  out of  5
rating by Johnny Vongthong
"Best customer service ever! Cindy was very helpful for my home and truck camper quotes! Thankyou Cindy!"
We responded:
"Thank you, Johnny! I'm glad to hear that you had a great experience with our service. Cindy is indeed a valuable part of our team, and we're grateful for her dedication in assisting with your home and truck camper quotes. If you have any more questions or need further assistance, feel free to reach out to our office."
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Mike Branson

May 23, 2025

5  out of  5
rating by Mike Branson
"Thank you State Farm for employing Krista. She was extremely helpful and professional. She saved me $100 a month by switching my auto insurance to State Farm insurance. Feels like a perfect fit."
We responded:
"Thank you, Mike, for sharing your experience! I'm happy to hear that Krista was able to assist you so effectively and help you save $100 a month. It's wonderful to know that switching to State Farm feels like the right choice for you. If you have any questions or need further assistance, please don't hesitate to reach out."
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Gabriel Campos

May 15, 2025

5  out of  5
rating by Gabriel Campos
"Had a great experience with all the staff. Was helped by Jay, and she was very knowledgeable, helpful and patient through the process. Definitely recommend."
We responded:
"Thank you, Gabriel, for sharing your experience! I'm glad to hear that Jay and the rest of the team were able to assist you effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Dalan Hadnot

May 13, 2025

5  out of  5
rating by Dalan Hadnot
"Kristen was extremely helpful and quickly gave me auto insurance quotes!"
We responded:
"Thank you, Dalan, for sharing your experience! I'm glad Kristen was able to assist you efficiently with your insurance quotes. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Shar C

May 2, 2025

5  out of  5
rating by Shar C
"Jessica is courteous, smart, and knows her insurance business. Very efficient, helpful, personable, and a warm human being. Thank you for all your help and support. SharC"
We responded:
"Thank you, Shar, for your wonderful feedback! I'm happy to hear that Jessica's courteous and knowledgeable service made a positive impact. We're grateful for your kind words and are always here to help with any insurance needs you may have."
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Allison Bourdlaies

May 1, 2025

5  out of  5
rating by Allison Bourdlaies
"My husband and I had the pleasure of being assisted by Cindie Lambert. She first assisted us with a quote for our home and everything she stated was exactly what was on our policy when we enrolled. We are talking to her about other policies, as well. Cindie listens to her clients. She contacts me by my preferred means of communications and makes sure we know if she has reached out to us for anything. She does not just send an email or leave a voicemail and say, "Done!". She goes above and beyond by making sure things are right by speaking with her clients and communicating. She is cheerful, I can see her smiling by her voice as she assists. She has been helpful when I have asked her for suggestions, etc., as we are new(ish) in LV. Thank you SO MUCH, Cindie. You are AWESOME! Perry Olson and his office are blessed to have you on staff."
We responded:
"Allison, thanks for sharing your wonderful experience! I’m glad to hear how Cindie has been such a supportive and attentive part of your journey with us. Her dedication to clear communication and one-on-one service really makes a difference. We’re grateful to have her on our team, and it’s great to know she’s been so helpful to you and your husband. If you ever need anything else, don’t hesitate to reach out—we’re always here."
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Brittany DeFore

April 24, 2025

5  out of  5
rating by Brittany DeFore
"Maria Concepcion, was able to help me out wonderfully! I really appreciate her patience and understanding with me! Best rep Ever!"
We responded:
"Thank you, Brittany, for sharing your experience! I'm glad to hear that Maria Concepcion was able to assist you so effectively. Her patience and understanding truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Arlene Cardenas

April 16, 2025

5  out of  5
rating by Arlene Cardenas
"I always have the best experience with working with Tiffany Ochoa. She always exceeds to meet my expectations. I can fully recommend her, she has the customer service and also a great personality, plus she is bilingual."
We responded:
"Thank you, Arlene, for sharing your positive experience! I'm happy to hear that Tiffany consistently meets your expectations and provides exceptional service. Tiffany is a wonderful asset to our team and we're here for any assistance you might need in the future!"
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molly faulk

April 10, 2025

5  out of  5
rating by molly faulk
"Maggie was very informative and patient with me as I was getting in quotes in Las Vegas for our upcoming move. Looking forward to working with her more!"
We responded:
"Thank you, Molly, for sharing your experience! I'm happy to hear that Maggie provided you with informative and patient service while you were getting quotes for your move to Las Vegas. We look forward to continuing to assist you with your insurance needs. If you have any questions or need further assistance, please feel free to reach out!"
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Aaliyah Franco

April 8, 2025

5  out of  5
rating by Aaliyah Franco
"Perry Olson’s office is always there when you need them! The Best Agent!!"
We responded:
"Thank you, Aaliyah! I'm glad to know that our office is always there for you when needed. Your kind words about being the best agent mean a lot to us!"
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Leilani Steffens

April 3, 2025

5  out of  5
rating by Leilani Steffens
"Shianne was amazing!! So attentive, so kind and very helpful. She provided me with a few quotes and was patient, didn’t rush me. I will be a client for life"
We responded:
"Thank you so much, Leilani! I'm delighted to hear about your positive experience with Shianne. Her attentiveness and kindness truly make a difference, and I'm glad she could assist you with quotes at your pace. We're grateful to have you with us and look forward to continuing to support your insurance needs. If you ever have questions or need further assistance, don't hesitate to reach out!"
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Lauren Huff

April 2, 2025

5  out of  5
rating by Lauren Huff
"Shianne was such a help to me in so many ways! I’m beyond impressed with this entire team!! Thank you State Farm!"
We responded:
"Thank you, Lauren! I'm happy to hear that Shianne was able to assist you in various ways. Our team is dedicated to providing excellent service, and your kind words mean a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Scoobynmu

March 28, 2025

5  out of  5
rating by Scoobynmu
"I was recently in an accident and had a minor issue with my account but Maria was absolutely awesome with making the needed adjustments. Which made the rest of the process go nice and easy so there was no worries with getting my rental squared away."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Maria was able to assist you with the adjustments needed after your accident. It's great to know the process went smoothly and you had no worries with your rental. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Yorvanys Gil Garcia

March 21, 2025

5  out of  5
rating by Yorvanys Gil Garcia
"Love this agency, I’m the type that enjoys when someone does their job correctly. Big fan of Maria Concepcion."
We responded:
"Thank you, Yorvanys, for your wonderful feedback! I'm glad to know that you appreciate our dedication to doing things right. Maria Concepcion is indeed a valuable part of our team, and we're grateful for her contributions. If you ever have any questions or need assistance, feel free to reach out."
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Action J

March 21, 2025

5  out of  5
rating by Action J
"Shianne assisted me with a few opportunities to save some cash per month on my home and auto. I would highly recommend her!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Shianne was able to help you find savings on your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Bill Ligon

March 21, 2025

5  out of  5
rating by Bill Ligon
"I have been with State Farm insurance since I was 16 it has always treated me well Hats off for Maria she went the extra mile to help me"
We responded:
"Thank you, Bill, for your long-standing trust in State Farm since you were 16! I'm happy to hear that Maria went the extra mile to assist you. We're grateful to have her on our team. If you ever need anything else, feel free to reach out."